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How we handle client work.

Six principles for every engagement. This page states practice. It is not an outside audit, and it does not name partner firms.

  1. 01

    Data stays small

    We ask for the material the engagement needs, and we say what it is for.

  2. 02

    Access stays named

    People and systems that can open client material are identified to the client.

  3. 03

    Decisions that commit stay human

    Where a choice affects a customer, a number, or a commitment, a person remains accountable.

  4. 04

    Vendors stay named

    A tool does not sit in the workflow until it has been named to the client.

  5. 05

    Retention stays agreed

    How long we keep material is written into the engagement. We do not keep it past that.

  6. 06

    Client material stays out of public models

    We do not use client material to train public models.

Questions about your systems belong in the assessment, where we can talk about the actual engagement.

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